Every item is printed to order for you by our fulfillment partner, Printful.
Damaged, defective, or misprinted items. If your order arrives damaged, defective, or misprinted, or we sent you the wrong item, contact us within 30 days after delivery at [email protected] with your order number and a photo of the problem. Claims that are our fulfillment partner’s error are covered at their expense, and we will arrange a free replacement or a refund.
Lost in transit. If your package is lost in transit, contact us no later than 30 days after the estimated delivery date and we will file the claim and make it right.
Wrong address or unclaimed shipments. If a shipment is returned because the delivery address was incorrect or the shipment went unclaimed, you are responsible for the cost of reshipping. Unclaimed returns are donated to charity after 30 days.
Changed your mind. Because every item is made to order, we do not offer refunds or exchanges for buyer’s remorse, and we cannot accept returns or exchanges for a wrong size ordered. Please check the size chart carefully before you order.
Sealed goods. For health and hygiene reasons, sealed goods, such as face masks, cannot be returned.
How to start a claim. Email [email protected] with your order number. Please contact us before returning anything; returns sent without contacting us first may not be accepted.